Global Express Courier is a company that provides logistics services, which involve the management of the flow of goods and services from the point of origin to the point of consumption. These services include transportation, warehousing, inventory management, and distribution.
Transportation is a key component of logistics, and Shipping provides various modes of transportation, such as air, sea, and land transportation. This allows the company to offer a wide range of shipping options to meet the specific needs of its clients.
We chose Global Express Courier for their ability to be innovative and flexible in their solutions and to move rapidly in implementing those solutions. Global Express Courier is very customer-focused with ‘boots on the ground’ local resources on each continent. They were able to deploy a scalable distribution solution and get it up and running very quickly.
We knew we had to move fast in Japan and we needed to work with a logistics partner we knew and trusted. Global Express Courier understands our business. Its team is reliable and flexible, and they’ll always go the extra mile to make sure we’re happy and we meet our objectives. Once again, they more than met our expectations.
Global Express Courier has been a trusted, reliable partner for Bailiwick since the first shipment they picked up. They give me peace of mind knowing that my US shipments will get to their destinations on time and in good condition. Using Global Express Courier allows me to focus on other aspects of the job rather than worrying about logistics issues.
We could have upwards of 50 truckloads at a time going to military bases in North America, and more still to other bases around the world. Knowing that Global Express Courier is managing the distribution and is able to follow strict government compliance on all deliveries allows us to focus on the other core areas of the business. We have one less worry with Global Express Courier.
Our partnership with Global Express Courier is one of the reasons why the UK is now our fastest-growing region. They’ve not only delivered everything they promised, but they’re also continuously looking to improve service and efficiency, and their technology gives us the total visibility we need to manage such a large product range and customer base. We have a great working relationship.
Previously, we had delays in shipments and also problems with damage. But after we started working with Shipping we didn’t have a damage claim for over six months. We get on-time deliveries, and Shipping cut down on the damage to less than 1% from 15% or more before.
Global Express Courier’s unique approach, to understanding the importance of the customer experience and providing more than just another freight solution, has been a significant difference in both our experience as a Global online retailer, but also for our customers – whose expectations are constantly reaching new heights.
In luxury sales, it’s about personal relationships with our customers – but with a robust plan for expansion, we also want to have a personal relationship with a partner and carrier that can grow with us. Global Express Courier gives us the accountability that helps us to maintain those customer relationships, as we are only ever a phone call away from knowing what’s going on or being able to solve any sort of problem that could arise.
